The purpose of this website is to provide you with information about franchise development and franchised businesses we have listed for sale and have been authorised by the owners of those business to advertise them on this website.
If you contact us we will collect the email address you nominate and any other identifying information you provide, such as a name or phone number.
Other than circumstances such as unlawful activity or serious threats to health and safety, we do not share Personal Information with others.
For each visitor to our web site, our web server collects the following type of information for statistical purposes:
- The number of users who visit the website,
- The date and time of visits,
- The number of pages viewed,
- Traffic patterns
This is anonymous statistical data and no attempt will be made to identify users or their browsing activities. We use this data to evaluate our website performance and to improve the content we display to you. See below for further explanation under “Website Analytics”.
When you provide information
The type of information that we collect from you will depend on what products and services you use on the website. When you provide us with personal details i.e. when applying for a Wollermann Franchise Development product or online service, we will request personal information such as your name and address, your e-mail address and a contact phone number. This information is important so we may contact you when necessary on issues relating directly to the product or service.
We will not use your personal information for any purpose which is not related to the products or services we provide to you or for any purpose for which you would not reasonably expect us to use the information. Your information may be used by Wollermann Franchise Developments to enable us to offer you other products and services that will enhance our relationship with you. It is your decision whether you wish us to provide this service to you. We will not sell or disclose your information to any individual or entity outside Wollermann Franchise Developments for marketing purposes.
We may use your email address to send our regular communications which provide information, updates on new services and special offers. It is our policy to only email customers who give us permission to do so. If we send you an email for a commercial purpose, we will give you the option of not receiving further communications of this nature.
Security of captured data
When capturing customer data we ensure that your information is protected when being sent over the Internet. Additionally, all stored customer information is protected from unauthorised access through the use of secure passwords and user log ons.
How we deal with complaints and requests
You may request access to Personal Information about you that we hold and you may ask us to correct your Personal Information if you find that it is not accurate, up-to-date or complete. You may also make a complaint about our handling of your Personal Information. You can contact us by email, or send your request or complaint to the postal address below. We undertake to respond within 10 days. If the request or complaint will take longer to resolve, we will provide you with a date by which we expect to respond.
Our website uses Google Analytics, a service which transmits website traffic data to Google servers in the United States. Google Analytics does not identify individual users or associate your IP address with any other data held by Google. We use reports provided by Google Analytics to help us understand website traffic and webpage usage.
This website is bound by the provisions of the Privacy Act 1988 including the Australian privacy principals.
(03) 9999 5488
Alternatively, you can write to us at:
The Officer In Effective Control
IL Wollermann Pty Ltd
415 Canterbury Road
SURREY HILLS VIC AUST 3127